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Terms and conditions

Your responsibility
It is your sole responsibility to certify that you are at least 18 years old and that you are legally entitled to buy online in accordance with the conditions set out therein. You assume full financial responsibility for your use of the secure site. You also certify that all information provided in the context of the use of this site by you or by users of your computer or all persons having access to your profile as well as to your username and password, is true. and accurate. Remember that false or misleading statements made during a purchase may constitute an offense subject to criminal prosecution.

Note on prices in Quebec
Some jurisdictions regulate the advertising of product prices by requiring suppliers to indicate only, or predominantly, the total cost to be paid for the advertised product (excluding taxes). This rule does not apply in all provinces of Canada. No matter where you live. At all times, the laws and regulations applicable in the Province of Quebec, judicial district of Boucherville, will be those related to the conditions of your order with Coventa Inc.

Misprints and Errors, Product Availability, Pricing and Ordering
Misprints and other types of errors may occur. Consequently, and its suppliers reserve the right to correct the prices and charges applicable to the products and services offered through the website at any time, without notifying you or any other person and without engage its responsibility towards you or any other person. In addition, cannot guarantee that the products and services advertised on the site will be available at the time you wish to purchase them or thereafter. In addition, and suppliers reserve the right to refuse, correct or cancel an order and not to act on a request for availability. If you wish to purchase products or services whose price appears to be inaccurate, and its suppliers reserve the right to refuse your offer by notifying you by telephone or in writing. Products and services are always subject to availability at the time of purchase.

Cancellation and modification of an order
If you wish to cancel your order on the Internet, you must immediately communicate verbally by telephone with one of our customer service employees by dialing 450-641-0887. Under no circumstances will sending an email or leaving a voicemail message without a response from a Coventa employee cancel your online order. Once notified, a Coventa employee will ask you to confirm this cancellation by email
at the address given to you. The email must be sent to us during our business hours. Otherwise, it will be processed by a Coventa employee only during our business hours so it is possible that the cancellation terms will be different when processing your cancellation request.

Restriction to personal and non-commercial use
The transactional site is intended solely for the use of professionals registered with Coventa Inc. Under no circumstances may you modify, copy, distribute, transmit, display, present, reproduce, publish or transfer information, software, products or services obtained from or use them to create derivative works or licenses. This site must be used exclusively to search for information and services related to the products offered, to make legitimate online orders. It is strictly forbidden to use it to make fraudulent, false or speculative orders.

Violation of the rules of use of the site prohibits, under penalty of prosecution, any use of its site for illegal or fraudulent purposes. It is understood that any misuse of the resources on the site could result in the impossibility for you to access the site.

Confidentiality and protection of your privacy is committed to respecting the privacy of its customers and therefore does not sell to any third party either the name of individual customers or other information drawn from personal or company profiles.

Copyrights / Trademarks
All content, including software on this site, is protected under Canadian and international copyright laws. It is therefore prohibited to modify, copy, distribute, transmit, display, present, reproduce, publish or transfer information, software, products or services obtained on the site or to use it to create derivative works or licenses, or to use any of the elements of the site for commercial or other purposes.

Laws, regulations and election of domicile
These general conditions and their application are governed by the laws of the Province of Quebec, without regard to the provisions in terms of laws. You accept and acknowledge the exclusive jurisdiction of the courts of the Province of Quebec, district of Boucherville, with respect to any dispute arising from the use of this site or these general conditions.

Hypertext links
Links to other websites included on this site are provided for informational purposes only and do not imply that, its third party suppliers or distributors endorse the content of such other websites. Neither nor third party suppliers or distributors are responsible for the content of other websites and make no representations or warranties with respect to any other website or the content or materials therein. in no way guarantees the security of these sites, nor does it guarantee the protection or treatment of personal information that you may transmit to these other sites. If you decide to access other websites, you do so at your own risk. It is strictly forbidden to create links with this site without the express and written authorization of

Damage resulting from access to our site is not responsible for viruses or any damage that may affect your computer while using its site. nor any other third party service provider shall be liable for any damages, whether punitive, exemplary, direct or indirect or for any bodily injury or
moral which would result from the use of its site.

You may not assign, alienate, sub-contract or delegate your rights, duties or obligations hereunder.

Modification reserves the right to modify these conditions at any time. Your use of this site will be governed by the terms then in effect at the time of your use.

The headings used in the general conditions are intended only to facilitate consultation and shall not in any way limit or otherwise modify the conditions herein. Entire Agreement. These terms and conditions constitute the entire agreement between us and supersede all prior agreements (whether oral or written) and may only be modified in writing or by posting such modification on this site.

These Terms are deemed severable. If any provision is found to be unenforceable or unenforceable, that provision will nonetheless be enforced to the extent permitted by applicable law and such determination will not affect the validity and enforceability of the other provisions.

Complaint resolution
If your transaction did not go as planned and you wish to make a claim or complaint, please write to us at We will process your request and respond to it no later than 10 days from the date of receipt. Please note that you must send us the details of your complaint no later than 30 days following your transaction. Beyond this period, no claim or complaint will be accepted or processed.

If a buyer, customer of Coventa, takes the decision to bring a lawsuit or recourse against the company, the latter reserves the right to request full reimbursement of its costs, direct or indirect. In addition, an hourly rate of $100 will also be claimed from the prosecution in the event that Coventa is declared not guilty or not responsible. The buyer hereby acknowledges having read and fully understood the conditions mentioned.

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